Privacy Policy

Effective Date: 25 Apr 2025

Plenti ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://www.plenti.co.in and our mobile applications (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you register on the Services, place an order, or interact with us. This may include:

Name
Email address
Phone number
Delivery address
Payment information (Razorpay and Partner Bank Backend)
Profile photo (Optional)
Social login information (Google, Apple, etc.)

b. Usage Data

We automatically collect certain information when you use our Services, such as:

Device information (IP address, device type, operating system)
Log data (access times, pages viewed, referring URLs)
Location data (if you grant permission)
Usage patterns and preferences

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver relevant content and advertisements.

d. Compliance and Security

All data transferred across our network is secured via TLS protocol and we are committed to complying with the General Data Protection Regulation (GDPR) for storing and handling sensitive data.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Services
Process and fulfill your orders
Communicate with you about your account or transactions
Send you updates, promotional materials, and notifications (with your consent)
Improve and personalize your experience
Monitor and analyze usage and trends
Ensure the security and integrity of our Services

3. How We Share Your Information

We may share your information with:

Vendors and Partners: To fulfill your orders and provide customer support.
Service Providers: For payment processing, analytics, marketing, and other business operations.
Legal Requirements: If required by law or to protect our rights, users, or others.
Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Choices

Account Information: You may update or correct your account information at any time by logging into your account.
Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
Location Data: You can enable or disable location services through your device settings.
Cookies: Most browsers allow you to control cookies through their settings.

6. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state or country. By using our Services, you consent to such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Plenti

455/9, Firdouse, Thamarakulam, Pallipuram P O
Thiruvananthapuram, Kerala

Email: info@plenti.co.in